You should find your HostGator subscription as a merchant here. After doing this and after a few days, your HostGator account should be no more. HostGator has a day money-back guarantee for all its new customers. Reply to the confirmation email with your request, and then wait for another email.
The company will respond with an email stating the amount of your refund. It will take up to 15 days for the refund to reflect on your PayPal account or the credit card you used when signing up.
Any payments made through check, money order, or bank wire transfers are not eligible for refunds. Some companies also offer this service for free if you choose a particular plan. If you have the technical know-how, migrating your data is pretty simple. We recommend having the hosting company do it, though. This will ensure the process goes without a hitch and to avoid errors and losing valuable data.
If you still want to do it, though, make sure you choose a reliable domain registrar. Ensure that you have enough time to set up your domain in another registrar, as well. Since your domain will usually remain active until the next renewal date, you have until then to choose a domain registrar company and set up your domain.
The initiation of the transfer is usually easy to do within your account in the new registrar. The live chat team will try to get you to stay or purchase another plan that may be better for your needs. You might find yourself one day needing more than what HostGator offers.
For example, a different provider might be offering the same features for a lower price. That is only if your new hosting can provide the same level of service you get from HostGator or better. Want your issue solved now? Hassle Free We have helped over , people with their problems. Cancel Amazon Digital Services Fast. Canceling Planet Fitness Membership. Canceling Epoch Payments. Canceling Audible.
Super Nanny Not So Super? Cancel Grunt Style Effortlessly. Real Estate Living Trust - Explained. Guide to Creating a Heritage Living Trust. Once you know we have your request, please allow us 72 hours to verify your identity and close your account.
Your account will remain active until you receive our follow-up email confirming you were canceled successfully. Unless you tell us otherwise, your account will be canceled on the next renewal date, and you will continue to have access to your account until that time. For example, if your next renewal date is in 2 weeks, and you tell us you want to cancel, your account will stay open for those two weeks, then it gets canceled on the renewal date.
If you wish the cancelation to be effective other than the next renewal date, please let us know when we contact you to confirm your cancelation.
We can cancel the account according to your instructions. Canceling your HostGator account will also cancel the Customer Portal. If your HostGator account is active, you must keep your Customer Portal account. What do you wish to cancel? This account is where you can find the following hosting plans: Shared, Cloud and Reseller hosting plans VPS hosting plan Dedicated hosting plan Optimized WordPress plan If you wish to cancel one of these hosting plans, you have two options - cancel via the cancellation form or cancel manually.
How to cancel your hosting package via the cancelation form. Canceling the web hosting plan does NOT automatically cancel your domain name registration. If your portal looks like the image below, you are in your HostGator Customer Portal. This account is where you can find the following hosting plans:. As discussed in this article, you can cancel your hosting plan via the direct link or manual cancelation.
Hosting Accounts you sign up for through your Gator account are set to renew automatically, per the Terms of Service agreed to upon signup. The cost for your yearly subscriptions will vary depending on the term length and plan type you have selected. All services should be paid before their respective expiration dates to avoid interruption of service.
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